Frequently Asked Questions

Choose the plan that suits you best and follow the instructions on our website to subscribe.

We accept major credit/debit cards, SEPA Euro Transfer, Direct bank Transfer, Payoneer and Cryptocurrencies.

Yes, you can upgrade your plan at any time through your account settings or by emailing us at our contact email.

Yes, we offer discounts for annual subscriptions compared to monthly billing and also offer a lifetime membership Plan “Special Plan”.

The Basic plan offers limited access to eBooks/downloads, while the Special plan provides full access to our entire collection and additional perks with unlimited access.

Currently, we do not offer a trial period, but we have a flexible cancellation policy.

Yes, you can cancel your membership at any time through your account settings or by contacting us.

Premium members enjoy full access to all eBooks, early access to new releases, and exclusive member-only content.

Yes, all members enjoy a 100% discounts on eBook purchases, with the discount rate varying by membership level.

Yes, memberships are auto-renewed for your convenience. You can change this setting in your account.

We use encrypted, secure payment processing systems to ensure your financial data is protected.

Our memberships are intended for individual use and should not be shared.

Please refer to our refund policy on the website, as it varies depending on the membership plan.

We offer educational discounts to students and educators. Please contact us for more details.

Yes, you can gift a membership. Please visit our Gift Card section for more details.

New eBooks are included in most membership plans, but the availability may vary depending on the plan.

Yes, we offer corporate and group membership plans. Please contact us for more details.

Yes, members have access to dedicated customer support for any queries or issues. Members can ask the queries on specific email address: members@haveebook.com for any assistance.

We continually review and update our membership benefits. Members will be notified of any new additions.

Yes, we offer rewards for referrals. Members who refer friends can receive bonus reading credits.

No, there are no device restrictions. You can access your eBooks on multiple devices, ensuring a seamless reading experience across various platforms.

Our Premium and Special plans allow family sharing with up to 3 additional members.

Yes, we offer a family discount on our Premium and Special plans.

If you cancel, you’ll lose access to premium features but can still access ta a few free eBooks.

Yes, certain eBooks are exclusively available for our Premium and Special members.

New titles are added monthly across all genres.

Yes, you can pause your membership for up to 3 months once a year.

Member-only content is accessible through a special section on our website and app.

Our memberships are available to all ages, but those under 13 require parental consent.

If you forget your password, simply click on the “Forgot Password” link on the login page. Follow the instructions sent to your registered email to reset your password securely.

No hidden fees! Our membership plans are transparent, and the fees you see during the subscription process cover the entire cost of accessing our premium eBook collection.

Your downloaded eBooks remain accessible even if you change or cancel your membership. However, to continue enjoying new downloads, an active membership is required.

Yes, you can cancel your membership at any time, and there are no cancellation fees. Simply go to your account settings, navigate to Membership, and follow the instructions to cancel your subscription.